Refund & Order Support
Handles refund requests end-to-end: classifies what the customer needs, applies your refund policy, and drafts a clear reply - automatically.
Workflow Templates
Download a reusable AI template, import it into ModelRiver, and customize it for your application.
Handles refund requests end-to-end: classifies what the customer needs, applies your refund policy, and drafts a clear reply - automatically.
Sorts incoming support tickets, sets priority, and drafts a first reply - so your team only touches the conversations that need a human.
Answers common customer questions from your knowledge base and flags the ones that need a human.